We Pride Ourselves On Supporting You!
We really understand small businesses, which is why we invest heavily in our Customer Happiness team so that all of your questions, needs, and desires are handled promptly and with love. Technology and marketing might not be your “thing,” but there is no need to worry because we will make ourselves available to ensure successful implementation.
We offer weekly sessions to get your questions answered with our entire community of small businesses. You and your team can attend as many as you desire and all technical questions will be answered LIVE.
Our monthly marketing training is some of the best in the industry because we focus on teaching marketing fundamentals that are guaranteed to work in your office. In addition, feel free to ask any marketing questions during these live trainings.
Our Customer Happiness team lives inside of your Dashboard and will be able to guide and support all of your needs. Simply shoot them a message and you will get a response quickly so that there is no delay in your desired outcome.
Frequently Asked Questions
What is the platform pricing?
We keep pricing really simple and it includes unlimited contacts, emails, campaigns, etc. You can either invest $149/month or you can pay for the entire year in one installment and save nearly $300/year. Click here to see our pricing.
Is the marketing easy to implement?
We make it exceptionally easy because we guide you every step of the way. Remember, when you sign up for our platform you are hiring a team of dedicated, passionate, and overly supportive customer happiness specialists who are waiting to help get you started because you are now part of our mission. Our platform is so easy that you can sign up and launch at least one strategy in less than 5 minutes.
How can I transfer my contacts into the platform?
This is a very simple process and our Customer Happiness Team will be able to help, but simply export your list from wherever it is currently stored and you’ll be able to easily import directly into our platform.
What are some of the ways your customers use the platform?
Our platform is extremely versatile, yet easy so there are numerous ways. The most common way of using this system consists of deploying done-for-you monthly newsletters, educational and inspirational social media posts, email and texting series, new customer on-boarding sequences, referral and reactivation initiatives, workshops and webinars, and so much more! Remember, our platform focuses on improving any aspects of your customer and marketing needs.
How does this platform compare to any other marketing platform?
There is really no way to compare because our platform is so much more than just a marketing platform. Our platform combines all of the functionality you need to market and educate inside your business with proven done-for-you content ready within minutes. If you are looking for an easier, more affordable, and more effective way to both grow your business and serve your existing customers, nothing compares to our 100% team-driven platform.
How easy is it to get in touch with the Customer Happiness Team?
Our customer happiness team is available Monday - Friday from 8am ET to 7pm ET to help you via live chat or email. Our team far exceeds industry standards for response times, resolution times, and overall client satisfaction. Plus, we offer weekly open office hours and monthly marketing training as well.
Do I have to commit to a long-term contract?
You can sign up for month-to-month or year-to-year. You can save hundreds of dollars year with the annual plan compared to the monthly plan depending on selected options. See the pricing page for more information.
What if I want to cancel my account later?
You can simply cancel from within your account at any time.
Do I need to install anything on my computer or browser?
Nope! We have made our platform so easy that literally anyone can do it. All you need is access to the Internet from your computer or mobile device and you are off to the races. Our average user is 49 years old with ZERO technology or marketing experience. You are in great hands.
Who owns my contacts and any custom content?
You own anything that you bring to the platform and when your list grows, you own that too. We don't have permission to use that content or contact your users for any reason. Our platform is just a tool for YOU to deliver YOUR content!
We build marketing solutions for healthcare professionals like you who need turn-key programs.
And you --- our healthcare heroes – help us get those life-changing messages out to the world.
Together, we can do this!
“I've been in practice for thirty years, always striving to be the best clinician for my clients. But then I had a realization, I can be the best clinician but I couldn't sit back and wait for my ideal client to find me, I had no online presence. A couple years ago, I started scheduling 45 minutes every morning to come up with social media posts; facebook, instagram, linkedin. Then I'd pay fb to boost those posts. I kept thinking I needed to do more, spend more, but I had no idea what to do, it was a stress every day sucking up my time and money with little return. I loved helping clients. I hated finding them.
A few months ago, I saw nimativ, it seemed too good to be true. I had tried click funnels, mail chimp, active campaign, hubspot and various crms. I didn't want to go down that path again but I am thrilled that I did. Nimativ is easy to set up (I am a non-techie) and use. The hardest part is deciding what preset wellness campaign you want to use, there are so many choices! The live training w/ Nicole Willis is consistent, thorough and precise, it's like you're getting a business coach too.
I had never done a fb live event before, too intimidating. What if I look foolish? Using nimativ, I've done 4 live events in the last six weeks. Nimitiv's marketing map saves me time and keeps me focused. Nimitiv's done-for-you webinar campaigns, not only save me time and money but has given me the online presence I've been searching for for years.
People are hurting and looking for natural wellness care. Now that I'm using nimativ, they can find me! Practice is exciting again, I'm saving time, money and really enjoying doing live events.
“I trust Biotics Research, I've used their products for over twenty years, they're quality is above reproach and client outcomes are amazing.
When I saw they were supporting their healthcare providers by offering a lifestyle medicine and practice development program together I wanted to check it out.
For the last few months, I've been using nimativ, a marketing solution that honestly I've been missing in practice and looking desperately for. I know marketing is necessary but it has been the black hole of my time and money. Not with nimativ. Nimativ is easy to get up and running and is exciting to use, the various done-for-you campaigns are amazing!
And Biotics Research, didn't disappoint. Their Whole Life Rx program using MetabolicBiome Plus is getting unbelievable results for my clients. Seriously, my client's are actually physically shrinking and their self esteem is through the roof. Their friends and family are seeing their fantastic results which is increasing my word of mouth referrals. It's amazing and has reinvigorated my enthusiasm in my practice.
Thank you Biotics for partnering with nimativ and reigniting my passion for building my practice. My clients are getting amazing results, I've increased my online presence thanks to nimativ, this is going to be a great year!"